A real-time crime center (RTCC) is a centralized technology utilized by law enforcement and emergency first responders. During early adoption, the primary purpose of RTCC was to give field officers and detectives instant information to help identify patterns and stop emerging crime. With emerging cloud-based technology, real-time crime centers in the cloud have evolved to afford enhanced visibility, unified awareness, and the appropriate level of response in emergency resource deployment. Technological advances in RTCC seeks to continually improve emergency response times in the form of instant-live video, live feed camera docking, virtual incident location mapping and full integration with computer-aided dispatch (CAD).
Real-time crime centers (RTCC) in the cloud are centralized technology platforms which extracts and unifies live video and data feeds from virtually any source, creating a central hub that enhances the situational awareness and investigative capabilities of law enforcement and public safety agencies.
At RIZE, we specialize in the design and consulting services that help departments deploy an RTCC. We also provide vendor qualification and review to help departments in understanding the software applications that will offer the most value to the department.
The mission of a Real Time Crime Center (RTCC) is to provide a law enforcement agency with the ability to capitalize on a wide and expanding range of technologies for efficient and effective policing. Such efforts may allow law enforcement officers to respond quickly, or even immediately, to crimes in progress or to those that recently occurred. The technologies available allow law enforcement agencies and officers to respond to crime events more efficiently, more deliberately, with improved operational intelligence, and with a proactive emphasis on officer, citizen, and community safety. However, the increasingly vast amount of data, information, and intelligence can be difficult to manage. Agencies may struggle with filtering out what is immediately important versus what can be useful later (e.g., at an investigative stage or in the court system) and delivering more critical and timely information to the appropriate constituencies (the officers or detectives on-scene, commanders in the field, law enforcement executives, private citizens, etc.). As envisioned here, the mission of an RTCC would centralize a broad range of current and evolving technologies, coordinate sworn and/or nonsworn human resources, and direct the attention of both to high-crime areas, active crimes in progress, large-scale public events that may require law enforcement presence or response, and/or high profile or highly recidivistic offenders in the community. In short, an RTCC would maximize the likelihood that law enforcement can respond to crimes occurring in real time and do so effectively. The conceptual definition and the actual implementation of an RTCC may be very different depending on resources; the nature of crime in a community; citizen, governmental, and other stakeholder interests; and a host of other factors. Most would, and should, consider the establishment and implementation of an RTCC an evolving process that will change as time passes, as lessons are learned, and as new resources and technologies become available.
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